REFUND POLICY

Our Commitment to Value

We are committed to delivering value. This policy outlines our approach to refunds.

Policy Grid

General Policy

All sales are final once work has begun. Due to the custom nature of our services, refunds are not provided after services are initiated.

Cancellations

Clients may cancel a project in writing before work begins. Any payments made will be refunded in full.

Service Issues

If you are not satisfied with our services, please contact us within 7 days of delivery so we can address your concerns.

Non-Refundable Items

Consultations, discovery sessions, digital reports, and deliverables are non-refundable once provided.

Dispute Resolution

We encourage open communication to resolve any issues. If necessary, disputes will be handled in accordance with our service agreement.